Onshore Call Centers

Our US-based patient service representatives make billing easier for both patients and your practice. Highly trained and knowledgeable, they assist with insurance updates, billing questions, and payment concerns. With clear and friendly support, our team helps reduce confusion and improve patient satisfaction.

Picture of three call center employees working with headsets and computers.
Male call center employee is pictured wearing a headset is helping a patient on patient portal website and via call.

Secure Patient Portal

Brault’s patient portal simplifies the billing process by providing easy access to payment options, insurance updates, and self-service tools—all in one place. This secure portal minimizes back-and-forth communication, saving patients time while helping your practice collect payments more efficiently.

Flexible Payment Options

Patients have access to multiple payment methods, including online, text, or phone. Flexible payment plans and customizable billing policies also give patients more control over how they manage their balances, while your practice benefits from faster collections and a smoother patient experience.

Ethnic female patient making a mobile payment on mobile phone using a credit card.

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