Case Studies

A Prescription for Independent ED Groups: Partner with your Hospital C-suite

A Prescription for Independent ED Groups: Partner with your Hospital C-suite

As a trusted partner for ED’s throughout the country, we often consult independent physician groups on ways for them to partner with their hospital leadership teams. By helping them understand the key data points that impact the hospital’s bottom line, we’re able to develop service lines, processes, and trainings to help bolster the value of their relationship – and help protect their ED contract for years to come.
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Adversary to Advocate: How Brault Reframed Patients’ Perspective About ED Billing

Adversary to Advocate: How Brault Reframed Patients’ Perspective About ED Billing

As we were assisting an emergency physician group to restructure its hospital relationship and move into a separate billing arrangement, hospital administrators expressed significant concerns about potential patient complaints as a result of receiving two bills. The new arrangement seemed practical enough on paper. But patients had never received a second bill for emergency physician services. How would they respond? Would complaints skyrocket? The way things played out may surprise you.
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